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Piagam Pelanggan – Laman Web Rasmi Hospital Pasir Mas, Kelantan

Piagam Pelanggan

Setiap pesakit akan diberi rawatan perubatan yang berkualiti tanpa mengira umur, keturunan, agama dan taraf sosioekonomi.
Pesakit yang memerlukan rawatan khusus akan dirujuk ke fasiliti kesihatan atau pusat rujukan lain yang sesuai demi memastikan kesinambungan rawatan.
Setiap pelanggan akan dilayan dengan hormat dan bersopan-santun.
Setiap pesakit akan diberi jaminan dan maruahnya akan dipelihara semasa menerima rawatan.
Segala maklumat mengenai pesakit dan rawatannya akan dirahsiakan dan hanya akan diberitahu kepada pihak-pihak tertentu dengan keizinannya tertakluk kepada undang-undang.
Setiap pesakit berhak mendapat penjelasan lengkap tentang prosedur dan rawatan yang dicadangkan, termasuk risiko dan pilihan rawatan lain yang tersedia.

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